Popular Questions
Does the Polysleep Mattresses sleep hot?
All Polysleep mattresses feature a ventilated top layer to provide you with optimal comfort. However, only the Zephyr is infused with GelFlex Plus, the most advanced temperature regulating technology on the market.You should also note that using a s
Can you tell me more about the 10-year warranty?
The Origin, Polysleep, Aura and Zephyr Mattresses are covered by a 10-year limited warranty. Our warranty covers manufacturing defects and visible sagging that goes beyond the normal wear and tear of the mattress.This warranty also addresses any defe
How do I know which mattress is right for me?
Q: How can I choose the right mattress for my needs?A: We understand that finding the perfect mattress can be challenging, which is why we offer a personalized mattress quiz. By answering a few simple questions about your sleep preferences, body type
What is an adjustment period?
An adjustment period on a new memory foam mattress is the time needed for your body to get used to the unique support and feel of the foam. Unlike traditional mattresses, memory foam is designed to adapt to your body shape, relieving pressure points
What foundation should I use?
The ideal foundation for all Polysleep mattresses is a slatted base, where the slats are a minimum of 2 inches wide and 3 inches apart maximum. You may also use an adjustable electrical base, our mattresses are specially cut to move with adjustable b
Unopened box return policy
Should you need to return an unopened box, please be aware that a restocking fee of $45.99 plus applicable taxes will be deducted from your refund.This fee is in place to cover processing and handling and administrative costs associated with returns
What is a Split King setup (adjustable bed frame)
A split King is a type of bed setup that consists of two Twin XL mattresses placed side by side, creating a standard King-sized bed. This configuration allows each side of the bed to be adjusted independently, which is especially useful for adjustabl
Recommendation for a baby mattress
A medium-firm mattress is generally recommended by pediatricians. This level provides a good balance between spinal support and comfort. On most firmness scales, this is around 6 to 7 out of 10, with 10 being the firmest. We strongly recommend checki
How do I cancel my order?
Q: How can I cancel my order?A: You can request to cancel your order by contacting our customer service team as soon as possible. Please have your order number ready and any relevant details to expedite the process. Q: Can I cancel my order after it
Are Polysleep mattresses compatible with electric adjustable beds?
We're happy to confirm that all of our mattresses are compatible with electric (adjustable) foundations. They are designed to flex and move with the base while still providing the comfort and support you need. We also sell them on our website The Lev
Bed Base Recommendation - A comprehensive guide
When it comes to choosing the proper bed base, there is a lot to consider, from airflow to warranty coverage. Here is a few information about the different bed bases and how they might impact your new Polysleep mattress:. The slatted bed base is the
Shredded memory foam Sierra pillow
Shredded memory foam pillow:. ✅ AdjustabilityCustomizable height and firmness — you can add or remove foam to achieve your preferred loft and support level.Personalized comfort: Easily adapts to back, side, or stomach sleeping positions. ✅ Improved a
Vendez-vous des bases de lits électriques ?
Nous vendons des bases électriques ajustables. Le produit s’appelle Levita et se trouve dans la section oreillers et accessoires. Pour obtenir toutes les informations, veuillez consulter le lien ci-dessous :. https://polysleep.ca/products/levita-adju
Can I pick my order up myself?
Unfortunately, we are unable to offer pick up services at this time as our mattresses are shipped directly from our factory. (This ensures that our customers get the best value for their money.)On the other hand, please feel free to visit our store l
Certification - Certipur-US
Our mattresses are certified Certipur-USThis mean that they are manufactured without ozone depleting chemicals.Regulated by the Consumer Product Safety Commission for indoor air quality (less than 0.5 ppm) and for volatile organic compound emissions