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Popular Questions

Does the Polysleep Mattresses sleep hot?

All Polysleep mattresses feature a ventilated top layer to provide you with optimal comfort.  However, only the Zephyr is infused with GelFlex Plus, the most advanced temperature regulating technology on the market.You should also note that using a s

Can you tell me more about the 10-year warranty 🍁

Your Polysleep mattress is covered by a limited warranty of ten (10) years from the date of purchase.This warranty applies only to the original purchaser who bought the mattress directly from Polysleep or from an authorized retailer in Canada. The wa

How do I know which mattress is right for me? 🍁

How can I choose the mattress that best suits my needs?We understand that finding the perfect mattress can be a challenge. That’s why we offer a personalized quiz! By answering a few simple questions about your sleep preferences, body type, and comfo

What is an adjustment period?🍁

🛏️ Memory Foam Mattress Adjustment Period. What is a memory foam mattress adjustment period?The adjustment period is the time your body needs to get used to the unique support and feel of a memory foam mattress. Unlike traditional mattresses, memory

What foundation should I use?🍁

Q: What type of foundation is recommended for a Polysleep mattress?. The ideal foundation for all Polysleep mattresses is:. A slatted base with slats at least 2 inches wide and a maximum spacing of 3 inches. An adjustable base, as our mattresses are

Unopened box return policy

Should you need to return an unopened box, please be aware that a restocking fee of $45.99 plus applicable taxes will be deducted from your refund.This fee is in place to cover processing and handling and administrative costs associated with returns

What is a Split King setup (adjustable bed frame)🍁

🛏️ Split King Mattresses. What is a Split King mattress?A Split King mattress consists of two Twin XL mattresses placed side by side, forming a standard King-sized bed. This setup offers the same overall dimensions as a traditional King mattress but

Recommendation for a baby mattress🍁

What is the best mattress for a baby?  For infants, safety, and support are the most important factors. The ideal mattress should be:. Firm and flat to reduce the risk of suffocation. Snugly fitted in the crib to prevent gaps. Free of soft or plush s

How do I cancel my order?

Q: How can I cancel my order?A: You can request to cancel your order by contacting our customer service team as soon as possible. Please have your order number ready and any relevant details to expedite the process. Q: Can I cancel my order after it

Are Polysleep mattresses compatible with electric adjustable beds?

We're happy to confirm that all of our mattresses are compatible with electric (adjustable) foundations. They are designed to flex and move with the base while still providing the comfort and support you need. We also sell them on our website The Lev

Bed Base Recommendation - A comprehensive guide

When it comes to choosing the proper bed base, there is a lot to consider, from airflow to warranty coverage. Here is a few information about the different bed bases and how they might impact your new Polysleep mattress:. The slatted bed base is the

Shredded memory foam Sierra pillow

Shredded memory foam pillow:. ✅ AdjustabilityCustomizable height and firmness — you can add or remove foam to achieve your preferred loft and support level.Personalized comfort: Easily adapts to back, side, or stomach sleeping positions. ✅ Improved a

Vendez-vous des bases de lits électriques ?

Nous vendons des bases électriques ajustables. Le produit s’appelle Levita et se trouve dans la section oreillers et accessoires. Pour obtenir toutes les informations, veuillez consulter le lien ci-dessous :. https://polysleep.ca/products/levita-adju

Can I pick my order up myself?

Unfortunately, we are unable to offer pick up services at this time as our mattresses are shipped directly from our factory. (This ensures that our customers get the best value for their money.)On the other hand, please feel free to visit our store l

Certification - Certipur-US

Our mattresses are certified Certipur-USThis mean that they are manufactured without ozone depleting chemicals.Regulated by the Consumer Product Safety Commission for indoor air quality (less than 0.5 ppm) and for volatile organic compound emissions

How to Safely Move Your Foam Mattress 🍁

Your Polysleep mattress is made of multiple layers of high-quality foam. This makes it flexible enough to fit through tight spaces (like a staircase or narrow hallway), but it must be handled carefully to avoid damaging the foam or the cover. A mattr