Polysleep Canada

We offer exchanges exclusively for Sierra,Origin, Polysleep, Aura, and Zephyr mattresses purchased directly from our website, and only during the 100-night trial period.*Please note:<ul><li style="font-size: 16px;">Exchanges are eligible only after the 45th night&#xA0;of your 100-night trial period.</li><li style="font-size: 16px;">Each household is limited to a single exchange or return. For further assistance or additional details, please reach out to the Polysleep Team at&#xA0;<a data-fr-linked="true" href="mailto:support@polysleep.com">support@polysleep.com</a>. </li></ul>

We offer exchanges exclusively for Sierra,Origin, Polysleep, Aura, and Zephyr mattresses purchased directly from our website, and only during the 100-night trial period.*. Please note:

Do you allow exchanges?

Returns and Exchanges

How long can I keep my mattress in its box?

Do I need to keep the box of the Polysleep Mattress?

Will you pick up my old mattress?

Unboxing

Does the Polysleep Mattresses sleep hot?

Can you tell me more about the 10-year warranty?

How do I know which mattress is right for me?

What is an adjustment period?

What foundation should I use?

Unopened box return policy

What is a Split King setup (adjustable bed frame)

Recommendation for a baby mattress

Can I try the Polysleep Mattresses in Person?

Where are the Polysleep Mattresses shipped from?

Do I need to try the mattress before buying it?

Why is the Zephyr your most expensive mattress?

Why is the Origin 2.0 mattress slightly cheaper than your other mattresses?

What is the difference between the Aura and the Polysleep?

I financed my purchase with Affirm. Will exchanging or returning a product affect my credit?

About Polysleep

Do I need to be home for the delivery?

When can I expect to receive my order(s)?

Do you ship to the USA?

How do I track my order?

Where do you ship your products?

How big is the mattress box?

Which shipping company do you use?

Do I Need to Pay for Shipping?

Will you remove my old mattress?

Can you ship to an APO or PO box?

It is past my expected delivery date.

Will all my bundle item be delivered together?

Do you deliver Saturdays?

Why does my tracking only says "Label created"?

Shipping

What is the return process?

Do I get a trial if I exchange a product?

What happens to returned or exchanged products?

Return exceptions : Yukon, Northwest territories, Nunavut

How can I clean or protect my Polysleep Mattress ?

How to wash my Polysleep Pillow?

Styling your SIERRA mattress cover corners

Care

Can I finance my purchase?

How do I cancel my order?

What payment methods do you accept?

Can I pick my delivery date?

Can I combine discounts?

Order and payments

Do you allow exchanges?Updated 2 months ago