Polysleep Canada

<span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Exchanges are available only for Origin, Polysleep, Aura and Zephyr mattresses purchased directly on our website, and only during the 100-night trial period*.&#xA0;<span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We do not accept exchanges on our pillows. <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">*Please note that exchanges are only available after the 45th night of your 100 night trial. Also note that Polysleep has&#xA0;a policy of only one exchange or return per household.&#xA0; <span style="font-size:12pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">For additional details, Please get in touch with a member of the Polysleep Team at support@polysleep.com.&#xA0;

Exchanges are available only for Origin, Polysleep, Aura and Zephyr mattresses purchased directly on our website, and only during the 100-night trial period*. We do not accept exchanges on our pillows.*Please note that exchanges are only available af

Do you allow exchanges?

Returns and Exchanges

What type of support foundation do you recommend for my Polysleep Mattress?

Do the Polysleep Mattresses sleep hot?

Can you tell me more about the 10-year warranty?

How do I know which mattress is right for me?

What is an adjustment period?

Do foam mattresses need a foundation?

Unopened box return policy

Can I try the Polysleep Mattresses in Person?

Where are the Polysleep Mattresses shipped from?

Do I need to try the mattress before buying it?

Why is the Zephyr your most expensive mattress?

Why is the Origin 2.0 mattress slightly cheaper than your other mattresses?

What is the difference between the Aura and the Polysleep?

I financed my purchase with Affirm. Will exchanging or returning a product affect my credit?

About Polysleep

When can I expect to receive my order(s)?

Do you ship to the USA?

Do I need to be home for the delivery?

How do I track my order?

Where do you ship your products?

How big is the mattress box?

What shipping partners do you use?

Do I pay for shipping?

What payment methods do you accept?

Can I use financing?

How do I cancel my order?

Will you remove my old mattress?

Can you ship to an APO or PO box?

Orders and Shipping

What is the return process?

Do I get a trial if I exchange a product?

What happens to returned or exchanged products?

Return exceptions : Yukon, Northwest territories, Nunavut

How can I clean or protect my Polysleep Mattress ?

How to wash my Polysleep Pillow?

Styling your SIERRA mattress cover corners

Care

How do I unbox my Polysleep Mattress?

How soon can I sleep on my new Polysleep Mattress?

Unboxing

Do you allow exchanges?Updated 3 months ago