We are excited to offer you a convenient and flexible financial solution through our trusted partner, Affirm. With Affirm, you can now enjoy the comfort of your new purchase today and spread the cost over manageable monthly payments.0% financing is a

We are excited to offer you a convenient and flexible financial solution through our trusted partner, Affirm.&#xA0; With Affirm, you can now enjoy the comfort of your new purchase today and spread the cost over manageable monthly payments. 0% financing is available depending on your credit results.How it works:<ol><li style="font-size: 16px;">Apply in minutes &#x2013; At checkout, simply select Affirm as your payment option. </li><li id="isPasted" style="font-size: 16px;">Instant approval &#x2013; Get approved in real-time and proceed with your purchase, with the ability to adjust your plan based on your preferences. </li><li style="font-size: 16px;">Flexible payment terms &#x2013; You will be offered monthly payment plans with no hidden fees. You&#x2019;ll know exactly what to expect each month. To learn more or get started, just select Affirm at checkout, or feel free to reach out if you need any assistance. Call toll-free number, 888-484-4282, or at 416-987-1436 between the hours of 8:00 am and 11:00 pm &#xA0;</li></ol>We&#x2019;re here to make your shopping experience easier and more affordable!

Can I finance my purchase?

We accept the following payment options:. Credit cards including:VisaMastercard American Express. Express payment methods: Shop Pay,PayPal, Apple PayGoogle Play. We also offer financing via Affirm.

<span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We accept the following payment options: <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Credit cards including: <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Visa <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Mastercard&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">American Express. <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Express payment methods:&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Shop Pay, <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">PayPal,&#xA0; <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Apple Pay <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Google Play. <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We also offer financing via Affirm. <span style="font-size: 16px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><img src="https://attachments.gorgias.help/QBGoD2eOGWxdjqlX/hc/5k0Dw70bJ56voQAM/2024110720-b305c64f-88ed-4f52-8f0a-1abba38f4b6b-ec2981a9-f7ac-4316-aa24-048689ab3313.png" style="width: 230px;" class="fr-fic fr-dib fr-fil">

What payment methods do you accept? 🍁

We are willing to accommodate this request; however, our estimated delivery time is approximately 3 business days (Quebec and Ontario), which may make it challenging to confirm an exact delivery date. We use Canpar, FedEx, and UPS as carriers, so onc

We are willing to accommodate this request; however, our estimated delivery time is approximately 3 business days (Quebec and Ontario), which may make it challenging to confirm an exact delivery date.We use Canpar, FedEx, and UPS as carriers, so once your order is ready to be shipped, you will receive an email with a tracking number.You will be able to track the shipment 24 hours later and get a more precise delivery date.Rest assured, we will prioritize organizing your delivery as close as possible to the requested date.Please note that you also have the option to place an order and put it on hold for a later delivery date.If you have any questions, feel free to contact us at <a rel="noopener">support@polysleep.com</a>, and we will be happy to assist you further.

Can I pick my delivery date?

Promotions cannot be combined. If you enter a promotional code, the discount offered on the website will be replaced by the code entered.We recommend you signing up to our NEWSLETTER to be the first one to know when we have special promotions.

Promotions cannot be combined.If you enter a promotional code, the discount offered on the website will be replaced by the code entered. We recommend you signing up to our&#xA0;<a href="https://manage.kmail-lists.com/subscriptions/subscribe?a=Nsvck5&amp;g=WyJ5k8" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">NEWSLETTER&#xA0;</a>to be the first one to know when we have special promotions&#xA0;&#xA0;

Can I combine discounts? 🍁

If you wish to change your delivery address, please contact our customer service as soon as possible after placing your order. Once your order is confirmed, our team prepares it quickly to ensure it is shipped as soon as possible. If your order has n

<article tabindex="-1" dir="auto" data-turn-id="request-WEB:f59cde1a-7bbf-428f-ab6d-b4856fb16a95-3" data-testid="conversation-turn-8" data-scroll-anchor="true" data-turn="assistant" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="7f917ac7-0a6e-41a3-9907-1dd5c5520a5a" dir="auto" data-message-model-slug="gpt-5-1">If you wish to change your delivery address, please contact our customer service as soon as possible after placing your order.Once your order is confirmed, our team prepares it quickly to ensure it is shipped as soon as possible.If your order has not yet been shipped:<ul data-start="317" data-end="494"><li data-start="317" data-end="401">We will be happy to update your address before the package leaves our warehouse.</li><li data-start="402" data-end="494">We may ask you to provide identification documents for verification and security purposes.</li></ul>If your order has already been shipped:<ul data-start="541" data-end="790"><li data-start="541" data-end="660">Once you&#x2019;ve received the confirmation email with the tracking number, we can no longer modify the delivery address.</li><li data-start="661" data-end="790">However, you can contact the carrier directly using your tracking number to request a redirection, depending on their policies.</li></ul>Please note that any address change after shipment may result in an additional delivery delay.&#x1F341;</div></div></article><div data-edge="true"> </div>

Can I change my delivery address after placing my order?🍁

If I update my delivery information, will it automatically be updated in my order?. Once your order is placed, it is quickly processed in our system to ensure fast delivery. If you contact us to update your delivery information before the order ships

If I update my delivery information, will it automatically be updated in my order?Once your order is placed, it is quickly processed in our system to ensure fast delivery.If you contact us to update your delivery information before the order ships (address, phone number, or delivery instructions), we will do our best to apply the change.However, please note that:<ul data-start="416" data-end="636"><li data-start="416" data-end="510">Changes are not guaranteed until they have been confirmed by our system or by the carrier.</li><li data-start="511" data-end="636">Even if we update the information on our end, the change may only take effect once the carrier confirms it in their system.</li></ul>It is always recommended to track your order for any updates, or contact the carrier for confirmation.We advise you to always double-check your information before completing your purchase to ensure a smooth delivery.

If I update my delivery information, will it automatically be updated in my order? 🍁

Several factors can explain difficulties encountered during an online purchase:. Incorrect or incomplete information. Incorrectly entered shipping address, billing address, or contact details. Wrong product, size, or variant selection. Payment issues

Several factors can explain difficulties encountered during an online purchase:Incorrect or incomplete information<ul data-start="189" data-end="314"><li data-start="189" data-end="267">Incorrectly entered shipping address, billing address, or contact details.</li><li data-start="268" data-end="314">Wrong product, size, or variant selection.</li></ul>Payment issues<ul data-start="337" data-end="466"><li data-start="337" data-end="371">Credit or debit card declined.</li><li data-start="372" data-end="420">Payment processor errors or session timeout.</li><li data-start="421" data-end="466">Banking or currency-related restrictions.</li></ul>Technical or website errors<ul data-start="502" data-end="634"><li data-start="502" data-end="566">Browser incompatibility or outdated cache affecting payment.</li><li data-start="567" data-end="634">Temporary unavailability of the website or app during checkout.</li></ul>Promotions or discount codes<ul data-start="671" data-end="779"><li data-start="671" data-end="706">Invalid or expired promo codes.</li><li data-start="707" data-end="779">Promotion stacking rules preventing the discount from being applied.</li></ul>User errors<ul data-start="799" data-end="928" data-is-last-node data-is-only-node><li data-start="799" data-end="868">Closing the browser or navigating away before final confirmation.</li><li data-start="869" data-end="928" data-is-last-node>Selecting incorrect options (color, size, configuration).</li></ul>

Why might I experience an issue when shopping online?🍁

If your credit card payment was declined several times, you might notice temporary amounts or “pre-authorizations” on your account for each attempt. These are temporary holds placed by your bank to verify the transaction. They are not actual charges,

If your credit card payment was declined several times, you might notice temporary amounts or &#x201C;pre-authorizations&#x201D; on your account for each attempt.These are temporary holds placed by your bank to verify the transaction.They are not actual charges, and the amounts will be automatically released within a few business days, depending on your bank&#x2019;s or card issuer&#x2019;s policies.Seeing multiple amounts is normal when several payment attempts have been made.Tip: To avoid additional pre-authorizations, you can contact your bank before retrying the payment especially if your payment has already been declined.

Why do I see multiple amounts on my credit card after a declined payment? 🍁

If you wish to cancel your order, please contact us as soon as possible. As long as your order has been processed but has not yet been handed over to the carrier, it may sometimes be possible to cancel it and receive a full refund. Important: Once th

If you wish to cancel your order, please contact us as soon as possible.As long as your order has been processed but has not yet been handed over to the carrier, it may sometimes be possible to cancel it and receive a full refund.Important: Once the order has been processed by the carrier, we no longer have control over the shipment. In that case, cancellation is not possible, and you will need to follow the return process once the order is received (applicable fees may apply).How to cancel:<ul data-start="576" data-end="914"><li data-start="576" data-end="638">Contact our customer service team as soon as possible.</li><li data-start="639" data-end="709">Provide your order number and confirm that you wish to cancel.</li><li data-start="710" data-end="833">If the order is eligible, we will proceed with the cancellation and issue a refund to your original payment method.</li><li data-start="834" data-end="914">You will receive a confirmation email once the cancellation is complete.</li></ul>&#x1F4A1; Tip: Act quickly! Orders are often processed immediately to ensure fast shipping, so the cancellation window may be very short.

Can I cancel my order before it ships? 🍁

Yes. Our company reserves the right to cancel any order at any time, without prior notice, and without the need to provide additional justification. A cancellation may occur for various reasons, including payment or verification issues, inventory err

Yes. Our company reserves the right to cancel any order at any time, without prior notice, and without the need to provide additional justification.A cancellation may occur for various reasons, including payment or verification issues, inventory errors, shipping restrictions, or any other circumstances beyond our control.If your order is cancelled, you will be notified by email, and any payment already processed will be fully refunded to the original method of payment.

Order and payments