Why might I experience an issue when shopping online?🍁Updated 4 hours ago

Several factors can explain difficulties encountered during an online purchase:

Incorrect or incomplete information

• Incorrectly entered shipping address, billing address, or contact details.

• Wrong product, size, or variant selection.

Payment issues

• Credit or debit card declined.

• Payment processor errors or session timeout.

• Banking or currency-related restrictions.

Technical or website errors

• Browser incompatibility or outdated cache affecting payment.

• Temporary unavailability of the website or app during checkout.

Promotions or discount codes

• Invalid or expired promo codes.

• Promotion stacking rules preventing the discount from being applied.

User errors

• Closing the browser or navigating away before final confirmation.

• Selecting incorrect options (color, size, configuration).