Polysleep Canada

We&#x2019;re sorry that our delivery partner has delivered a damaged box. During transit, packages can go through several handling points, which may sometimes cause the box to get bumped or scuffed.Rest assured, our mattresses are rolled and compressed in two layers of protective plastic, which prevents any external shocks to the cardboard box from affecting the mattress itself. Even if the box looks damaged, the mattress inside remains new, intact, and completely usable.The same goes for our pillows, which are also protected by a plastic bag to keep them safe during shipping.However, if you notice any damage to the product itself, please contact us right away and include some photos so we can assist you as quickly as possible. <div data-block="true" data-editor="65c0g" data-offset-key="ip63-0-0"><div data-offset-key="ip63-0-0"> &#xA0;&#xA0;</div></div>

We’re sorry that our delivery partner has delivered a damaged box. During transit, packages can go through several handling points, which may sometimes cause the box to get bumped or scuffed. Rest assured, our mattresses are rolled and compressed in

What should I do if the box I received is damaged?

Shipping

How long can I keep my mattress in its box?

Do I need to keep the box of the Polysleep Mattress?

Will you pick up my old mattress?

Unboxing

Does the Polysleep Mattresses sleep hot?

Can you tell me more about the 10-year warranty?

How do I know which mattress is right for me?

What is an adjustment period?

What foundation should I use?

Unopened box return policy

What is a Split King setup (adjustable bed frame)

Recommendation for a baby mattress

How do I cancel my order?

Are Polysleep mattresses compatible with electric adjustable beds?

Bed Base Recommendation - A comprehensive guide

Shredded memory foam Sierra pillow

Vendez-vous des bases de lits électriques ?

Can I pick my order up myself?

Certification - Certipur-US

Can I try the Polysleep Mattresses in Person?

Where are the Polysleep Mattresses shipped from?

Do I need to try the mattress before buying it?

Why is the Zephyr your most expensive mattress?

What is the difference between the Aura and the Polysleep?

I financed my purchase with Affirm. Will exchanging or returning a product affect my credit?

Are Polysleep mattresses made in Canada?

About Polysleep

Do I need to be home for the delivery?

When can I expect to receive my order(s)?

Do you ship to the USA?

How do I track my order?

Where to buy Zephyr, Aura and Polysleep mattress ?

How big is the mattress box?

Which shipping company do you use?

Do I Need to Pay for Shipping?

Can you ship to an APO or PO box?

It is past my expected delivery date.

Will all my bundle item be delivered together?

Do you deliver Saturdays?

Why does my tracking only says "Label created"?

How to choose my mattress?

When should I expect my delivery?

My order was marked as delivered, but I didn't receive it. What should I do?

Can I change my shipping address?

Do you allow exchanges?

What is the return process? Mattress

What is the return process? Pillows and Wedge

Do I get a trial if I exchange a product?

What happens to returned or exchanged products?

Return exceptions : Yukon, Northwest territories, Nunavut

What are the conditions of a return?

Returns and Exchanges

How can I clean or protect my Polysleep Mattress ?

How to wash my Polysleep Pillow?

Styling your SIERRA mattress cover corners

Do I need to flip my Polysleep Mattress ?

Care

Can I finance my purchase?

What payment methods do you accept?

Can I pick my delivery date?

Can I combine discounts?

Can Polysleep cancel my order?

Order and payments

What should I do if the box I received is damaged?Updated 8 days ago