If I update my delivery information, will it automatically be updated in my order? 🍁Updated a month ago
Not automatically — and what we're able to change depends on the type of information.
Your delivery address: for security reasons, we're unable to change the delivery address once an order has been placed. The best way to avoid any issues is to double-check it before you complete your order.
Other details (phone number, delivery instructions): if you contact us before your order ships, we'll do our best to apply the change. A couple of things to keep in mind:
- Changes aren't guaranteed until they've been confirmed by our system or by the carrier.
- Even once we update the information on our end, it may only take effect after the carrier confirms it in their system.